Frequently Asked Questions About Virtual Diabetes Care

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Nope! Our services are available to anyone 18 years of age and older with diabetes (Type 1, Type 2, gestational) OR prediabetes OR to those needing help with weight management, high cholesterol or high blood pressure. 

We provide education on a variety of topics that will help you manage your diabetes and health goals. Topics may include: blood sugar monitoring, use of continuous glucose monitor (CGMs),

nutrition/healthy meal planning, physical activity, injectables and oral medications, insulin pumps and other delivery devices, coping with diabetes, reducing diabetes related risks, and family/caregiver support. While we follow a core, evidence-based curriculum, all of our education will be tailored to your specific needs and concerns.

Initial sessions will be 60 minutes and cost $150. The initial session will include a complete assessment of your medical history, reviewing your health goals, and coming up with a personalized plan for you to take control of your health. 

Follow-up sessions may be 30 minutes ($75) or 60 minutes ($150) depending on your needs and schedule! See Insurance and Payments page for more details.

We are in-network with Medicare, BCBSTX, United Healthcare, Humana, First Health and Superior! 

We are happy to send you an invoice that you may submit to your insurance provider; many insurance providers will reimburse for our services. 

See Insurance and Payments page for more details.

You can now schedule appointments directly from our website! 

You may also contact us through the website, by email or phone (512) 737-4112.

We can't wait to meet you! 

That is completely up to you and your needs! 

We accept online payments through SimplePractice, LLC. With Online Payments, you can charge almost any kind of credit or debit card, including: Visa, MasterCard, American Express, JCB, Discover, and Diners Club. Our services are eligible for payment from Flexible Spending Accounts (FSA) and Health Saving Accounts (HSA). We will also accept payments by check.

See Insurance and Payments page for more details.

As your life changes, so does your diabetes management! 

The American Diabetes Association and the Association of Diabetes Care and Education Specialists say that there are four critical times for diabetes education: 

1) At diagnosis

2) Yearly and/or when not meeting treatment targets (A1c, time in range, hypoglycemia)

3) When complications arise

4) When transitions in life or care occur (for example, you just graduated college and are entering the workforce for the first time OR you are changing from 2nd to 3rd shift at work OR you are now a caregiver for a loved one)

Basically, there is NO WRONG time for diabetes education.

You will need to be in a secure location where you can talk freely - anywhere in the state of Texas. You will need access to a computer or laptop with a webcam and speakers or a smartphone with a camera. You will also need email access and stable internet. Please let us know if you have challenges with any of these requirements so we can find an alternative solution. If you have learning differences or auditory, visual or language concerns please contact our office so that can be addressed ahead of your appointment time.

*For your safety we ask that you are not driving any motorized vehicle during your education session. If this is the case, we will ask that you pull over to a safe location during your appointment time or reschedule.*